Resilience Training

Delivered as a live online or in-person workshop course.
Keep your calm even when under pressure.
Learn how to relax and deal effectively with unexpected challenges.

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Learn how you can keep smiling while you manage the challenges of work on this one-day resilience training course.

By the end of this course you will have learned:

  • What stress is and what causes it.
  • How developing resilience is linked to your attitudes and behaviours.
  • A number of resilience management strategies for dealing with stressful situations.

You will return to work with a personalised resilence Action Plan. This will detail exactly how you will make lasting improvements to managing your stress on your return to work. It will ensure that the learning on your resilience training day is translated into an enduring, effective reduction in your stress.

You will find that having improved your resilience skills, your working day will become less stressful, more productive, and much more enjoyable.

Course Details
  • What is stress? What is resilience?
  • The triggers of stress.
  • What impacts your natural resilience?
  • The physical and mental impact of stress.
  • The upsides of stress.
  • Change your mind to change your perception.
  • Be kind to your brain.
  • The do’s and dont’s of everyday resilience.
  • Assertive communications
  • Using mindfulness to better manage your thoughts and emotions.

In this session, you discuss with the trainer exactly how you will implement the tactics and strategies that you have learned on your return to work.

The aim is to ensure that you are 100% clear on how you will use what you have learned in your specific situation.

Your Trainer

Jo has been a professional development coach and trainer for over 20 years, and is a member of the Chartered Institute of Professional Development (CIPD).

She started her career as an engineer before moving to a global pharmaceutical company, where she spent 18 years. While she was there she progressed through a variety of leadership and technical roles across HR, customer service and training.

London Training Centre
Fleet House, 8 - 12 New Bridge St
London, EC4N 7BE
Tel: 0203 143 8100


Guildford Training Centre
Surrey Technology Centre, 40 Occam Road
Guildford, GU2 7YG
Tel: 01483 380 390


The Day

You don’t need to bring anything with you. We provide everything that you will need for a great, productive day’s resilience training.

Our resilience courses run from 9.30 am to approximately 4.30 pm.

We also include:

  • Some of the friendliest trainers on the planet!
  • Plenty of tea, coffee and biscuits throughout the day.
  • A tasty, freshly prepared lunch.
  • Comfortable, fully air-conditioned classrooms.
  • A resilience skill coursebook to take home.

Please come wearing whatever you are most comfortable in. There is no dress code for our training courses.


There are no prerequisites for this resilience training course.

It is aimed at anyone who would like to learn how to manage their stress more effectively. This course is focused on stress at work, but the techniques you learn will be equally beneficial in all aspects of your life. Professional resilience and personal resilience go hand-in-hand.

It is very useful if you can bring notes of a few stressful situations that you are currently dealing with / have recently dealt with at work. Discussing how the resilience skills taught apply to real-life situations is a great way to bring them to life.

Private Courses

We’ll happily create a custom resilience skills course for you if that is what you would prefer.

Simply let us know exactly where you would like to focus on your training day during the pre-course consultation and we’ll create one just for you.

With our custom courses we can offer great flexibility:

  • 1-2-1 or in-house with your colleagues?
  • At your office’s or at one of our centres?
  • Focusing only on certain key topics?
  • What types of activities would work best?
  • How would you like the materials presented?


We will send you a booking confirmation as soon as we process your email.

This will include full of your resilience course booking and also a full tax invoice.

It should hopefully give you all the information that you need but if you have any questions please don’t hesitate to get in touch, we’re here to help.

We accept credit and debit cards and also direct bank transfers.

No, there is no dress code for our resilience management courses.

Please come wearing whatever you are most comfortable in.

If you have any special needs or requirements please let us know when you book your course.

This will allow us to confirm that we’ll be able to accommodate your needs before you book the course.

Please also let the trainer know at the start of your training day so that they consider how best to make the activities and materials work for you.

No. We provide everything that you need for the training day.

The only additional costs for you will be travel to and from the training venue and accommodation overnight if that is required.

The short answer to this is no.

If you are struggling with stress and managing the ups and downs of day-to-day work then it will work well for you.

Telltale signs that this course would work well for you include frequent or habitual:
1. Feelings of stress and being out of control.
2. Catastrophising when things don’t go well.
3. Perfectionism and black and white thinking
4. Jumping to conclusions and taking things personally.
5. Focusing on the negative.


Resilience is a learned skill.

Like all things in life, some people are naturally resilient people and bounce back from setbacks easily. Others struggle more and have less natural mental agility and self-awareness.

However, everyone can improve their emotional resilience.

Building resilience, whether professional or personal resilience, requires a good knowledge of the tools resilient people use (for example positive psychology and focusing on positive emotions) and also how to apply them.

The number of skills of resilience varies depends on how you categorise them.

That said the 5 key resilience skills that are often listed are:

  1. Change The Narrative / Mental Agility
  2. Compassion
  3. Breaks & Self-Awareness
  4. Mediatation & Mindfulness
  5. Maintaining Connections / Social Support