We’ve all set goals for ourselves at some point, from weight loss to work promotions. But how many of them […]

Time management is the art of using your time to best effect. For junior members of staff, this is about […]

A great story is not just about the hard facts, but the feelings we have when we hear them. Hearing […]

Learning to influence people is another skill that you will need to master as you get comfortable with line management. […]

As a manager, decision making is one of your key roles. Being able to think clearly and so make decisions […]

The key to being understood as a manager is good communication. One of your key managerial responsibilities toward your team […]

New Manager’s Survival Guide – Listening to your Team There is a huge difference between hearing someone talking and listening […]

As a new manger you may have many feelings racing through your head; Feelings of elation, positivity and excitement. But […]

What does the word assertive mean to you? It will mean different things depending on your own personal behaviours, beliefs […]

At various points in your career, you’ll find yourself having to have a difficult conversation with somebody. Sometimes at the […]