LINE MANAGEMENT TRAINING

• Communicating effectively with your team as a group.
• Communicating effectively with individuals in your team.
• Listening skills as a key part of good communication skills.
• Team building skills.
• The importance of consistency between your message and your behaviour.

Supervision, Leadership & Management

• What are they?
• What responsibilities come with each of these roles?
• What are the differences between these roles?
• Which of these roles will you have in your new job role?

Managing The Transition To Manager

• Managing ex-colleagues.
• Making the transition from colleague to manager.

Time Management

• Organising your tasks.
• Organising your team’s tasks.
• Allocating your time.
• Setting your priorities.
• Setting your team’s priorities.

• What your team expects from you.
• What you should expect from your team.
• Setting goals.
• Measuring progress towards goals.
• Taking responsibility for work.
• Being proactive when dealing with your team.
• Training your team.

• Identifying your team’s strengths and weaknesses.
• Understanding the character types of different individuals.
• Managing and motivating different types of people.
• Building each member of your team’s skills to ensure optimal performance
• Ensuring your team is organised and effective in achieving goals and meeting targets
• Giving feedback (positive and negative)

You create a personal action plan during the final session of this line management training course.

It details what you will do differently when you return to work. The trainer will be present to discuss your plan and help you with it.

This gives you a clear, simple roadmap for the future and will help you to make a success of your first line manager role.

Line managers are the first layer of management in an organisation.

Line managers manage small groups of front line workers.

They are responsible for overseeing these workers and act as their first point of contact for any issues.

Line managers communicate information between more senior managers in the organisation, HR and their team.

Line management includes:

• Setting goals.
• Providing feedback and coaching.
• Setting and maintaining quality standards.
• Providing reports on their team’s progress to senior management.
• Coordinating their team’s activity with other line managers.

Good line managers understand that they will be successful when the people on their team are successful. 

They ensure that everyone in their team understands what is required of them, understands how to do it and is motivated.

Line management is a varied role. To do it well you need to:

• Stop doing front line work. Doing it is not a line manager’s role.
• Communicate clearly. It requires a lot of transmitting information between people.
• Trust your team. Nobody likes working for a micromanager.
• Solve problems. Good line managers fix problems for their team so that their team can be more efficient.

We keep our classes small. We limit them to four people per workshop. 

The fastest way to develop new skills is with plenty of individual attention from a trainer.

Keeping our classes small is the only way we can guarantee that you get the attention you need.

Yes. We offer our line management course as classroom training and online training.

The courses are identical, except for how they are delivered.

The online course includes all of the content that we use in our classroom line manager course and your trainer will be present throughout the course.

Yes. Our line management course teaches fundamental management skills that are very widely applicable. 

The management skills we teach are tried and tested and do not change.

This is because what drives and motivates human beings doesn’t change.

However, exactly how these tools should be used will vary according to the situation.

For example, reviewing your priorities is a key part of time management. However, the frequency with which you need to review your priorities will vary depending on how fast your role changes.

The reason for producing a Personal Action Plan during the training day is that it is a change to think through how you will implement what you have been taught in your specific situation.

Yes. We’re not happy if you’re not happy.

We offer a money-back guarantee. See this link for full details.

We accept credit and debit cards and also direct bank transfers as payment for all of our training courses.

No there is no dress code for our line manager training course.

Please come wearing whatever you are most comfortable in.

Yes. This course is for people looking to learn line management regardless of their current role.