Jo has been a professional development coach and trainer for over 20 years, and is a member of the Chartered Institute of Professional Development (CIPD).
She started her career as an engineer before moving to a global pharmaceutical company, where she spent 18 years. While she was there she progressed through a variety of leadership and technical roles across HR, customer service and training.
This section focuses on how you ensure clear communication with your team.
It focuses on:
This section covers how you planning for your new management role.
It addresses how you identify the scope of your new responsibilities and how you deal with concerns arising from the transition to your new role.
It focuses on:
This section looks at how you communicate to your team what success looks like both as a group and individually.
It then looks at how you help them to achieve that success.
It focuses on:
This section focuses on understanding what motivates you and your individual team members to achieve your goals.
It covers: :
The final section of this line management training course is dedicated to you creating your own personal action plan.
During this section, in conjunction with the trainer, you work through exactly what and, more importantly, how you are going to change on your return to the office.
This ensures that you leave us with a very clear, simple plan for when you return to the office and are clear on the next steps that you need to take.
We limit the number of people in our workshops to 5.
We pride ourselves on ensuring that everyone gets plenty of one-to-one attention and time to ask questions and feel that limiting numbers is the only way to guarantee this to everyone who attends one of our line management courses.
Our line management course teaches fundamental management skills.
These are the essential management tools that all good managers use day in and day out. These tried and tested tools do not change, regardless of the situation, as people are still people.
However, exactly how these tools should be implemented in your day-to-day work will vary according to the situation.
For example, the key tools of time management do not change but the frequency by which you need to review your priorities will vary depending on how frequently your manager reviews your targets.
This is what we work through with you during the Personal Action Plan section of the day. This is time on the course set aside to reflect on and discuss how the principles that you have learned during the day can be implemented in your exact situation. We make sure that everyone leaves us with a clear plan of action.
We will be in touch with a booking confirmation as soon as we process your email.
This will include full of your course booking and also a full tax invoice.
It should hopefully give you all the information that you need but if you have any questions please don’t hesitate to get in touch, we’re here to help.
We accept credit and debit cards and also direct bank transfers as payment for all of our training courses.
No there is no dress code for our courses.
Please come wearing whatever you are most comfortable in.
Yes, but please let us know before booking.
If you have any special needs or requirements please let us know when you book your course so that we can confirm that we’ll be able to accommodate your needs before you book the course. Please also let the trainer know at the start of your training day.
Yes, you can change your course dates up to 14 days before the course start date subject to an admin fee.
Changes cannot be made to the booking within 14 days of the course start date.
Please see our full terms and conditions for more details.
No. We provide everything that you need for the training day.
The only additional costs for you will be travel to and from the training venue and accommodation overnight if needed.
This course is for people looking to master the essential skills of line management so yes absolutely.
Line managers (new and more experienced) have a huge impact on employee motivation, commitment, and performance. They are key to an organisation’s success.
We find that anyone that doesn’t have a good grasp of the basics of management gets a huge amount from our course.
Even if you’re doing a good job currently once we’ve given you the tools you’ll find it that much simpler to shine in your role.
Our London training centre centrally located in the City of London.
It is a 3-minute walk from both Blackfriars tube station and Thameslink station.
See this link for full details of the facilities at our centre if you book line management training with us in London.