Many people find their first management role the most stressful of their entire career. It requires a completely different way of working.
This course will equip you with the skills and confidence to successfully take on your new role. It is a fun, interactive and challenging course and will develop the skills you need to build and organise a team that wants you to succeed.
By the end of this course you will be able to:
This course is aimed at people who have just stepped up into their first line management role, or who are about to do so.
To get the most from this course, we would encourage you to come with a short list of the biggest challenges that you are facing / will face in your new role.
This section focuses on how you ensure clear communication with your team.
It focuses on:
This section covers how you plan for your new role.
It addresses how you identify the scope of your new responsibilities and how you deal with concerns arising from the transition to your new role.
It focuses on:
This section looks at how you communicate to your team what success looks like both as a group and individually.
It then looks at how you help them to achieve that success.
It focuses on:
This section focuses on understanding what motivates you and your individual team members to achieve your goals.
It covers: :
Barbara has been designing and delivering leadership and management workshops for over 20 years. She is a member of the ILM, the Institute of Coaching and the Chartered Management Institute.
She started her career in marketing management with Proctor & Gamble and Rank Hovis McDougall before moving into training and 1:1 coaching.
Jo has been a professional development coach and trainer for over 20 years, and is a member of the Chartered Institute of Professional Development (CIPD).
She started her career as an engineer before moving to a global pharmaceutical company, where she spent 18 years. While she was there she progressed through a variety of leadership and technical roles across HR, customer service and training.
Our courses run from 9.30am until approximately 4.15pm.
We ask that you arrive at 9.15am so that we can get your lunch order organised and have you comfortably settled in with a cup of tea or coffee, ready to start at 9.30am promptly.
All of our training rooms are comfortable and fully air-conditioned.
You do not need to bring anything with you. We provide everything that you will need to have a really productive day:
Please come wearing whatever you are most comfortable in, we do not have a dress code.
Let us know exactly what you need and we’ll happily create a custom course for you.
New Line Manager
We will send you a booking confirmation as soon as we process your email.
This will include full of your course booking and also a full tax invoice.
It should hopefully give you all the information that you need but if you have any questions please don’t hesitate to get in touch, we’re here to help.
We accept credit and debit cards and also direct bank transfers.
No there is no dress code for our courses.
Please come wearing whatever you are most comfortable in.
If you have any special needs or requirements please let us know when you book your course so that we can confirm that we’ll be able to accommodate your needs before you book the course. Please also let the trainer know at the start of your training day.
You can change your course dates up to 14 days before the course start date subject to an administrator fee of £95 + VAT. Changes cannot be made to the booking within 14 days of the course start date.
Please see our full terms and conditions for more details.
No. We provide everything that you need for the training day.
The only additional costs for you will be travel to and from the training venue and accommodation overnight if that is required.