100% Moneyback Guarantee

Because we’re confident that you’ll love our courses, we offer a 100% money-back guarantee.

If there’s a problem, and we can’t fix it promptly, then we will give you your money back to say sorry.

Sadly, some people have taken advantage of our approach in the past.

As a result, we’ve had to add a few conditions:

  1. The problem must be meaningful and impact your learning.
  2. You must tell us about it as soon as you notice the problem, and before the course is 50% completed. If you are on a one day course, this means at or before the lunch break. If you are on a two-day course, you must tell us before you leave at the end of the first day.

The guarantee is at our discretion and does not apply in the event that:

  1. You arrive late for the course, for whatever reason.
  2. You have booked yourself on to the wrong or an inappropriate course.
  3. You have particular needs that you have not discussed with us at least 2 weeks before the course started.
  4. We do not believe that you are acting in good faith.