The ability to communicate is at the heart of all business interactions.
On this 1 day course you will learn how to communicate in a way that is unique and authentic to you while ensuring that your message heard loud and clear, and exactly as you intended.
This interactive one day course will take you from the basics of good communication all the way through to more advanced topics, like ensuring that your behaviour matches your words.
By the end of this course you will:
You don’t need any specific experience to attend this course.
We find that people who come to our course prepared get the most out of it however.
If you can make a note of a few interactions where you have struggled to clearly communicate your message that is very useful.
• The impact of poor communication
• Who are the “best” communicators?
• What stops us communication effectively?
• What about listening (truly listening)?
• Communicating your message – what are you trying to say and to whom?
• Using appropriate language
• The power of words
• Being consistent
• Meaning what you say
• How to be sure you’re conveying your intended meaning (being unambiguous)
• Being congruent (your behaviour matches your words)
• During the final session you will create a personalised action plan to take with you to ensure you make a lasting change to your communication skills.
Barbara has been designing and delivering leadership and management workshops for over 20 years. She is a member of the ILM, the Institute of Coaching and the Chartered Management Institute.
She started her career in marketing management with Proctor & Gamble and Rank Hovis McDougall before moving into training and 1:1 coaching.
We’ll happily create a custom course for you if that is what you would prefer.
Simply let us know exactly what you would like to focus on during your day during the pre-course consultation and we’ll create one just for you.
We will customise it just for you:
Our training courses run from 9.30am through to 4.15pm.
We ask that you arrive by 9.15am so that you can be comfortably seated with a cup of coffee or tea and ready to start at 9.30am sharp.
We offer supportive, relaxed classes and some of the nicest instructors on the planet.
We include everything that you will need to have a great training day.
There is no dress code. Please come dressed in whatever you are comfortable in.