Learn to communicate your needs and requirements clearly and calmly to others.
Assertiveness is the ability to communicate your needs and wants calmly and confidently. Most people struggle to do this.
The power and influence that communicating assertively gives comes from self-assurance, not bullying or intimidation.
When you communicate confidently, other people will usually communicate with you in the same way. This means that you are far more likely to reach ‘win-win’ solutions and be viewed as a problem solver. You will also find work less stressful.
Our experienced trainers can show you how to develop this vital skill and strategies for dealing with difficult people and situations.
This course will lead you through the theory of assertive communication. You will also practice how to use these techniques in real-world scenarios to communicate more clearly.
It will explain:
You will return to work:
You don’t need to bring anything with you to our training courses.
We offer a relaxed, supportive learning environment and some of the nicest instructors on the planet.
Our courses run from 9.30am to roughly 4.15pm.
We includee everything you need for a really enjoyable, productive day:
✔ Plenty of refreshments and biscuits through the day.
✔ A tasty, freshly prepared lunch.
✔ Comfortable, fully air-conditions training rooms.
✔ A full-colour book or manual to take home with you.
There is no dress code. Please come dressed in whatever you are most comfortable in.
Yes. We regularly provide private assertiveness training courses.
A private course provides extra privacy whether the training is for an individual or a team. It means that you can speak to our trainers completely confidentially, and so work on the root cause of your issues. Once these are out in the open it is possible to deal with them and very quickly effect long-lasting change at a fundamental level.
In addition to the above our private courses allow us to:
✔ Provide training at your site if that would be more convenient that one of our training centres.
✔ Customise the course to your exact needs.
You don’t need any prior experience to attend this course.
You simply need to be open to discussing the techniques that our trainers will be showing you and talking about how they might apply to your particular situation.
It is very useful if prior to the course you could keep a time diary for a week or so. This will simply contain what you have spent your work days doing and also note any particular issues that came up.